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Qminutes Terms & Conditions

Last updated: August 29, 2025

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1. Introduction

Welcome to Qminutes. By accessing or using our services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please refrain from using our services.

These Terms and Conditions govern the use of this Service and form the entire agreement between You and the Company regarding the use of the Service.

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2. Definitions

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • Application: The software program provided by the Company downloaded by You on any electronic device, named QMinutes.

  • Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Application Store: The digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.

  • Country: Refers to Victoria, Australia.

  • Company: (referred to as either "the Company", "We", "Us" or "Our” in this Agreement) refers to QMinutes Pty Ltd, located in Victoria, Australia.

  • Device: Any device that can access the Service such as a computer, a mobile phone or a digital tablet.

  • Service: Refers to the QMinutes platform, including the Application.

  • Terms and Conditions: (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

3. Eligibility

You must be at least 18 years old and legally authorised to use our Service. By agreeing to these Terms, you confirm that you are competent to enter into a binding agreement. Your use of the Service is at your own risk. The Company does not permit those under 18 to use the Service and does not assume any liability for your eligibility.

 

4. User Responsibilities

You agree to:

  • Use the Service in compliance with all applicable Australian laws and regulations, including privacy and professional practice obligations.

  • Provide accurate and up-to-date data.

  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorised use.

  • Ensure that any client or patient recordings obtained through the Service have appropriate consent.

  • You are responsible for all activities that occur under your account.

You acknowledge that the Service assists in generating notes and summaries but does not replace professional judgment. Users retain full responsibility for clinical, financial, or advisory decisions.

 

5. Prohibited Uses

You agree not to:

  • Use the Service for unlawful purposes.

  • Upload or transmit content that infringes intellectual property rights or is defamatory, obscene, or offensive.

  • Attempt unauthorised access to our systems or data.

  • Misuse AI-generated notes as professional advice without review.

  • Engage in any behaviour that could disrupt or interfere with the Service or other users.

 

6. Third-Party Integrations

The Service may integrate with third-party platforms or service providers to enhance functionality, including cloud storage, AI processing, and analytics. Users retain ownership of their content and grant Qminutes a limited license to process, store, and generate outputs from their content, including where third-party services are involved.

Users are responsible for ensuring that any data shared via third-party integrations complies with applicable professional, legal, and regulatory obligations, including privacy and consent requirements. Qminutes is not responsible for the privacy policies or content of third-party platforms.

 

7. "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limitation, the Company provides no warranty or undertaking that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free.

 

8. Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers shall be limited to the amount actually paid by You through the Service or AUD 100 if You have not purchased anything through the Service.

The Service provides support tools only. Users are solely responsible for verifying and acting upon AI-generated content, which may contain errors or inaccuracies. Qminutes is not liable for professional, clinical, or financial decisions made based on the Service.

You agree to indemnify and hold Qminutes harmless from any claims, damages, or losses arising from your use of the Service or your breach of these Terms.

 

9. Intellectual Property

  • User Content: Users retain all ownership rights in the data, recordings, and notes they submit to the Service.

  • Platform Outputs: Qminutes retains ownership of AI-generated outputs, platform software, and any proprietary models or tools used to generate those outputs.

  • License: Users are granted a limited, non-exclusive, worldwide license to use AI-generated outputs and platform content for their professional purposes.

  • Processing Rights: By using the Service, users grant Qminutes a limited, non-exclusive license to process, store, and generate outputs from their submitted content solely to provide and improve the Service.

The Service and its original content (excluding User Content) are and will remain the exclusive property of Qminutes.

 

10. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately, and we may delete your data from our systems within a reasonable time frame.

 

11. Governing Law and Disputes Resolution

The laws of the Country (Victoria, Australia), excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If the dispute is not settled informally, the parties must endeavour to settle the dispute by mediation, to be conducted in accordance with the Mediation Rules of the Australian Centre for International Commercial Arbitration (ACICA), in Victoria, Australia. If the dispute has not been settled by mediation within 60 days, it may be resolved by the courts of Victoria, Australia.

  • For European Union (EU) Users: If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

  • United States Legal Compliance: You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

 

12. Severability and Waiver

  • Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

  • Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

 

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

 

14. Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

 

15. Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

By email: support@qminutes.io

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